Lakeside Lodges at Pine Lake Resort

Legal

Privacy policy

This website is run by WIZARD LETTINGS LIMITED, registration number 12212560, incorporated on 17 September 2019. Registered office: The Bramleys, 5 Borwick Lane, Warton, Carnforth, Lancashire, England, LA5 9RD. This privacy policy explains how we use the personal data we collect from you when you use our website.

Topics

What data do we collect?

We collect the following data:

  • Personal identification information (name, email address, address and phone number)

How do we collect your data?

You directly provide us with most of the data we collect. We collect and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data so that we can:

  • Process your booking and manage your account.
  • Email you with special offers on other products and services we think you might like.

To take bookings and payments, we share the details needed with the services we use to run them: OwnerRez, our booking system, and Stripe, which processes card payments. Each of these handles your data only for that purpose.

How do we store your data?

We securely store your data on our web hosting servers provided by Hostinger (hostinger.co.uk).

We will keep your booking data for 5 years. Once this time period has expired, we will delete your data.

Marketing

We would like to send you information about products and services of ours that we think you might like. We will only send you marketing emails if you have agreed to receive them.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us at office@pinelakecarnforth.co.uk.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. There is usually no charge for this.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: office@pinelakecarnforth.co.uk

Call us at: 01524 884562

Or write to us: Wizard Lettings Ltd, The Bramleys, 5 Borwick Lane, Warton, Carnforth, Lancashire, LA5 9RD

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies is used.
  • Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage your cookies

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 18 October 2026.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: office@pinelakecarnforth.co.uk

Call us: 01524 884562

Or write to us at: Wizard Lettings Ltd, The Bramleys, 5 Borwick Lane, Warton, Carnforth, Lancashire, LA5 9RD

How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Website: ico.org.uk/make-a-complaint

Helpline: 0303 123 1113

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

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